![]() If they send us a message on Facebook I'll response on Facebook within 30 mins to 24 hours, even on weekends. I make it my #1 duty to answer all customers across all mediums. There literally are huge opportunities in software and even SAAS for simple stuff like this for anyone willing to "show up" and talk to customers. ![]() So if you don't want to communicate with humans you are going to have a harder time running a serious business. Maybe it's the neckbeard basement dweller mentality where they are socially inept and don't want to communicate with humans, but the reality is humans are the ones that buy your stuff. It's always these small specialty software that have one man operations that think it's not critical to have a proper line of customer support or service. Sending them an email is a no-go as well, but looking all over their site they literally make it impossible to contact them at any serious level.īut the problem is this is not the only software company that does this. I sent these fools at Protonail a tweet (on January 26th - ) but the last time they ever tweeted on that account was in July, so I doubt I'll ever get a response. So basically there is some retarded left over file that's causing all this nonsense which I have to now go hunt down. I tried re-installing and cleaning it multiple more times, and nada. Program bounces up and down for opening then justs closes. WTF? I thought it was cause the old Macbook was a bit older, so this brand new one, literally with no other software installed, fresh from Apple, less then 1 week old, cannot ever again open the program? I even went as far as deleting the program and using AppCleaner to make sure ALL instances of the program were gone from my computer then tried re-installing the sucker, and nada. So I tried re-opening it, and what happened on my other Macbook happened here, the program cannot ever again open, PERIOD. But now this new MacBook Pro with 16GB of RAM, i7 stuff - this thing is no joke, so for the program to crash on this, that means the code itself is bad. Now it crashed on my other Macbook Pro - which in itself is strange since I had 8GB of RAM and it's got serious power on that thing. I bought it and opened it up, things are going good for a couple of days, then the program crashes. It's a $29.00 piece of software and definitely something I foresee myself using on a daily if not hourly basis, so it makes sense. But I really didn't care cause I wanted to buy the software, there is no alternative, literally. I would be pissed cause there literally is no price on the website. How that's even possible is mind-boggling.įirst off, This company uses a weak ‘bait and switch' tactic, where it's a "Free Download", then once you open it up the only way to actually use the software is to buy it. FastoRedis is garbage cause it's a pretend GUI, where I have to input freaking commands, what is wrong with these people? So Keylord is literally the only option on the market. There is the alternative rdm which is alright, but doesn't have this one tree format to see key values. Keylord is a redis GUI app that allows you to see what's going on in a tree like format. My problem right now is with the company Protonail make of Keylord. Apparently it's like they can't be bothered with doing any customer service or support. I can't imagine not being able to contact Apple or my bank if there is a problem, yet for some reason the people that make software, which you pay money for love making it impossible to contact them. I have no idea why these low level software companies do this, but they make it impossible to contact them when there is a problem.
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